None

Designations

 

ACSR 
Accredited Customer Service Representative 
ACSR logo-1.jpg
Demonstrate your commitment to excellence in customer service and professionalism by earning the
Accredited Customer Service Representative (ACSR) designation. 
 
 
The ACSR program:
  •  Three courses of study
    • Personal Lines
    • Commercial Lines
    • Life & Health 
  • Completion of any of the three tracks, their respective exams and The Institutes Ethics approved course leads to the ACSR designation
  • Students may choose the designation line most appropriate for their needs, or they may choose to complete all three
  • ACSR courses and exams can be completed by attending classes and/or via self-study
 
Personal Lines Designation Modules
Completion of the personal lines designation involves studying the modules and passing the national exams for three personal lines technical modules (1, 2 ,3) and two core modules (4 and 5)

Module 1 - Homeowners Insurance
Module 2 - Personal Automobile Insurance
Module 3 - Personal Lines Related Coverage


Commercial Lines Designation Modules
Completion of the commercial lines designation involves studying the modules and passing the national exams for four commercial lines technical modules (6, 7, 8, 9) and two core modules (4 and 5).

Module 6 - Commercial Property Insurance
Module 7 - Commercial Liability Insurance
Module 8 - Commercial Auto Insurance
Module 9 - Commercial Lines Related Coverages


Life and Health Designation Modules
Completion of the life/health designation involves studying the modules and passing the national exams for three life/health technical modules (10, 11, 12) and two core modules (4 and 5)

Module 10 - Understanding Life Insurance
Module 11 - Understanding Health Insurance
Module 12 - Understanding Disability, Government and Long-Term Care Insurance


Core Modules
For students wanting to earn more than one ACSR designation, core modules need to be completed only once

Module 4 - Errors & Omissions Loss Control
Module 5 - Professional Development

ACSR FAQs

See NHAIA's calendar for ACSR class schedule

ACSR Self-Study Order Form 

AAI
Accredited Adviser in Insurance 
AAI logo-1.png


Establish a clear professional advantage in the marketplace and fulfill your commitment to customer service with the Accredited Adviser in Insurance program. In today's increasingly complex property-casualty insurance marketplace, only producers with in-depth insurance knowledge and a strong focus on customer service have a competitive edge. AAI gives you the professional education you need.
 
 
The AAI program:
  • Completion of all 9 courses, their respective exams and The Institutes Ethics approved course are required to earn the AAI designation
  • AAI courses and exams can be completed by attending classes and/or via self-study
 
AAI 81 - Foundations of Insurance Production
Segment A - Principles of Insurance
Segment B - Personal Insurance
Segment C - Commercial Property Insurance
 
AAI 82 - Commercial Liability Insurance
Segment A - Commercial Liability Insurance
Segment B - Other Commercial Insurance
Segment C - Specialized Insurance and Bonds
 
AAI 83 - Agency Operations & Sales Management
Segment A - Principles of Agency Management
Segment B - The Insurance Production Environment
Segment C - Agency Management Tools and Processes
 
 
See NHAIA's calendar for AAI class schedule
 
Please contact Judy Durst for self-study information

 

CPCU
Chartered Property Casualty Underwriter
  CPCU®

Meet the changes and challenges of a demanding risk management and insurance marketplace with confidence and professionalism—earn the Chartered Property Casualty Underwriter (CPCU) designation. 

 The CPCU program:
  • Two courses of study
    • Personal Lines
    • Commercial Lines
  • Completion of either track, the five foundation courses, one elective, their respective exams and The Institutes Ethics approved course leads to the CPCU designation
  • CPCU courses can be completed by attending classes
  • CPCU exams are administered by outside testing centers

Personal Lines Concentration Courses
CPCU 555 - Personal Risk Management and Property-Casualty Insurance
CPCU 556 - Financial Planning
CPCU 557 - Survey of Commercial Insurance

Commercial Lines Concentration Courses

CPCU 551 - Commercial Property Risk Management Insurance
CPCU 552 - Commercial Liability Risk Management and Insurance
CPCU 553 - Survey of Personal Insurance and Financial Planning

Foundation Courses

CPCU 500*- Foundations of Risk Management and Insurance
CPCU 520 - Insurance Operations
CPCU 530 - Business Law for Insurance Professionals
CPCU 540 - Finance and Accounting for Insurance Professionals
The Institutes Ethics approved course*
*If you passed the old CPCU 510 previous to or during the Jan-Mar 2011 exam window,
you have met the requirement for CPCU 500 & the Ethics courses

Elective Courses
AAI 83 – Agency Operations and Sales Management
AIC 31 - Property Claims Practices
AIC 32 - Liability Claims Practices
ARe 144 – Reinsurance Principles and Practices
ARM 56 – Risk Financing
AU 67 – Strategic Underwriting Techniques
CPCU 560 – Financial Services Institutions
ERM 57 – Enterprise Risk Management
AAI 87 - Agency Leadership and Strategic Alignment
AIC 47 - Claims Leadership and Organizational Alignment

CPCU FAQs

See NHAIA's calendar for CPCU class schedule

CRIS
Construction Risk and Insurance Specialist
CRIS logo.PNG
Specialized curriculum focusing on the insurance and risk management
needs of construction projects and contractors.
 
The CRIS program:
  • Completion of 5 specialized courses and their respective on-line exams are required to earn the CRIS designation
  • CRIS courses can be completed by attending classes
  • The CRIS program is co-sponsored with the Massachusetts Association of Insurance Agents
  • Registrations for classes are completed through the Massachusetts Association of Insurance Agents

Classes
Commercial Auto, Surety, CIPs, and Miscellaneous Lines
Commercial Liability Insurance for Contractors
Contractual Risk Transfer in Construction
Property Insurance for Contractors
Workers Compensation for Contractors

CRIS Re-Accreditation

  • Once you earn the right to use the CRIS certification you must engage in an ongoing continuing education process to maintain it
  • This involves obtaining 7 hours of approved construction risk and insurance continuing education credit during the 24 months following initial receipt of the certification and every 12 months thereafter
  • You may obtain this CE credit by attending approved CRIS courses or conferences or completing online CRIS courses

CRIS FAQs

See MAIA's calendar for CRIS class schedule